I Wood Design Inc ("Company," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit a form, request a quote, contact us, or otherwise interact with our business online.
By using this website or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website or submit personal information.
1. Information We Collect
We may collect information that you voluntarily provide through our website forms, email communications, phone calls, quote requests, or other business interactions. This may include:
- Full name
- Company name
- Email address
- Phone number
- Project location
- Project type
- Client type
- Estimated budget range
- Preferred timeline
- Project description
- Uploaded drawings, images, inspiration files, or documents if supported
- Any additional information you choose to provide
We may also collect limited technical information automatically when you visit our website, such as IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of visit, website usage activity, and cookies or similar tracking data.
2. How We Use Your Information
We may use collected information for the following purposes:
- Responding to inquiries
- Reviewing custom quote requests
- Contacting you about your project
- Preparing estimates, proposals, or follow-up questions
- Understanding project scope, timeline, materials, and budget
- Providing customer service
- Improving our website and services
- Managing business communications
- Scheduling consultations or project discussions
- Maintaining records of inquiries and communications
- Protecting against spam, fraud, abuse, or security issues
- Complying with legal obligations
3. Contact and Quote Forms
When you submit a form through the website, the information you provide may be sent to us by email or stored through the website platform or form provider. We use this information only to evaluate and respond to your inquiry, communicate with you, and manage potential or active project opportunities.
Submitting a form does not guarantee that we will accept a project, provide a quote, or enter into a contract.
4. Email and Phone Communications
If you provide your email address or phone number, we may contact you regarding your inquiry, quote request, project details, follow-up questions, scheduling, proposals, or related business communications.
We do not sell your phone number or email address to third parties.
5. Uploaded Files and Project Materials
If the website allows file uploads, you may submit images, drawings, plans, specifications, inspiration photos, or other project-related materials. These materials are used only for evaluating, quoting, discussing, designing, or producing your project.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to improve user experience, monitor website performance, remember preferences, analyze traffic, and understand how visitors interact with our website.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.
7. Analytics
We may use analytics tools to collect general website usage data. This helps us understand which pages are visited, how users find the site, and how the website can be improved. Analytics data is generally aggregated and does not directly identify individual visitors unless combined with other information.
8. How We Share Information
We may share personal information only as reasonably necessary for business operations, including with:
- Website hosting providers
- Form processing providers
- Email service providers
- CRM or business management tools
- IT and security service providers
- Contractors or service providers assisting with business operations
- Legal, accounting, or compliance advisors
- Government authorities if required by law
We do not sell personal information.
9. Business Transfers
If I Wood Design Inc is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, information may be transferred as part of that transaction, subject to appropriate protections and applicable law.
10. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no website, email system, internet transmission, or electronic storage method is completely secure. We cannot guarantee absolute security.
11. Data Retention
We may retain personal information for as long as reasonably necessary to respond to inquiries, manage business records, evaluate project requests, provide services, comply with legal obligations, resolve disputes, and support legitimate business purposes.
12. Your Privacy Choices
Depending on your location and applicable law, you may have rights to request access, correction, deletion, or restriction of certain personal information. You may also request that we stop contacting you for non-essential communications.
To make a privacy request, contact us at: info@iwooddesigninc.com
13. California Privacy Notice
If you are a California resident, you may have certain rights under California privacy laws, including the right to know what personal information is collected, the right to request deletion of certain information, the right to correct inaccurate information, and the right not to be discriminated against for exercising privacy rights.
We do not sell personal information as the term "sell" is commonly understood. If our data practices change, we will update this Privacy Policy.
14. Children's Privacy
This website is intended for business and general adult users. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.
15. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites. You should review their privacy policies before providing information.
16. Do Not Track Signals
Some browsers may transmit "Do Not Track" signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to them in a specific way.
17. International Users
This website is operated for a United States-based business. If you access the website from outside the United States, you understand that your information may be processed in the United States or other locations where our service providers operate.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.
19. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request, please contact:
I Wood Design Inc
Phone: 562-244-2286
Email: info@iwooddesigninc.com